Oliver Labs LLC dba Eidice - Eidice OS - Last updated: June 18, 2026
Privacy Policy
This Privacy Policy explains how Oliver Labs LLC ("Oliver Labs," "we," "us"), operating Eidice OS at eidiceos.com, collects, uses, and protects information when you visit the website, request a setup call, use a preview workspace, or interact with Eidice OS.
1. Information We Collect
We may collect:
- Contact information you provide, such as name, email address, company name, phone number, and role.
- Business workflow details you choose to share for previews, setup calls, or implementation planning.
- Product usage, device, browser, and log data needed to operate, secure, and improve the service.
- Messages, lead records, appointments, tasks, and operational data you add to Eidice OS.
- Billing and account information if paid access is enabled.
2. How We Use Information
We use information to provide Eidice OS, respond to inquiries, configure previews, support customers, secure the service, improve product quality, and meet legal or compliance obligations.
3. AI-Assisted Features
Eidice OS may use AI-assisted workflows to summarize business context, draft operational notes, recommend next steps, and help route work. AI output can be incomplete or wrong. Users remain responsible for reviewing important outputs before relying on them.
4. Sharing
We do not sell personal information. We may share information with service providers that help us host, secure, email, analyze, support, or operate Eidice OS; with professional advisors; or when required by law or necessary to protect rights and safety.
We use Microsoft Clarity on public marketing pages for session analytics such as clicks, scroll depth, heatmaps, and recordings. Demo/contact fields are masked in code before Clarity receives session data.
5. Data Controls
Customers may request access, correction, deletion, or export of personal information where applicable. Some data may need to be retained for security, fraud prevention, dispute resolution, audit, tax, or legal obligations.
6. California Privacy Rights
California residents may have rights to know, access, correct, delete, and opt out of certain uses of personal information under the CCPA/CPRA. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined by the CCPA/CPRA.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service is perfectly secure, and customers should use strong passwords, least-privilege access, and careful data-entry practices.
8. Updates
We may update this policy by revising the "Last updated" date and, where appropriate, providing additional notice.